You will receive a purchase receipt or invoice via email from us. Additionally, you can view it anytime in the “My Account” section of our website. For easier access to your orders and updates, we recommend creating an account on our website.

We accept returns only for items with manufacturing defects. To initiate a return, please record a video while opening your parcel as proof. If you unfortunately receive a defective item, contact us via phone or email. After reviewing the video and verifying the defect, we will approve and process your return.

Yes, we do restock items based on demand and can also arrange them on request. Please note that restocking or on-demand orders may take longer than in-stock items and may incur additional charges. For any out-of-stock product, kindly contact us so we can check availability and arrange it for you.